Distance Sales Agreement
Article 1) PARTIES
1-1) Seller: Genç osman Mahallesi Kirazli Sokak No: 1/8 Gungoren İstanbul, Necattin Ozdemir Hediyelik Eşya Ticareti.
Phone: +9 0212 909 26 36
E-mail address: email@example.com
Name, Address, Phone, E-mail address is registered with the membership information and as stated on the invoice.
Article 2) SUBJECT AND SCOPE
2-1) The subject of this agreement is the subject of this contract, which is ordered by the consumer from the web site www.sultandress.com in electronic environment, with the qualifications mentioned in the contract and the sale and delivery of the goods / services specified in the contract in accordance with the Law no. It is the determination of the rights and obligations of the parties in accordance with the provisions of the Law on the Protection of the Consumer and the Implementing Procedures and Principles of the Distance Contracts.
2-2) Consumer, basic properties of goods / services subject to sale, sale price, payment method, delivery conditions etc. This information is subject to the provisions of this contract.
2-3) On www.sultandress.com, the preliminary information and invoicing on the product introduction page and payment page are integral parts of this contract.
2-4) The CONSUMER shall be deemed to have accepted all the terms of this contract as soon as the order is realized.
Article 3) CHARACTERISTICS OF THE GOODS / SERVICES
3-1) The name and type of the goods / services, the method of payment including the taxes and all taxes, as well as the information on the goods / services introduction page on the website www.sultandress.com and the work as specified in the invoice which is an integral part of this contract.
Article 4) INVOICE AND DELIVERY INFORMATION
4-1) Billing Information: Billing Address is registered with the membership information on the Invoice and is as indicated on the invoice.
4-2) Delivery Information: Delivery Address is to be recorded by the Delivery Person Order information and as stated on the invoice.
Article 5) GENERAL CONDITIONS
5-1) Persons under 18 years of age cannot shop from www.sultandress.com. The consumer confirms this agreement in electronic form and confirms that it is over 18 years old.
5-2) The seller is not responsible for the price and content errors caused by typesetting and system errors that may occur on the website www.sultandress.com. The seller reserves the right to cancel orders whose price is shown incorrectly.
5-3) When the consumer purchases from www.sultandress.com, he / she accepts that it is a shopping for personal use, not for resale purposes.
5-4) Consumer, confirming this contract in electronic environment, before the conclusion of the distance contracts, the address must be given to the Consumer by the Seller, the phone, the basic features of the products ordered, including the price of products, the payment and delivery information accurately and completely has confirmed that you have acquired.
5-5) The date on which the orders placed by bank transfer or EFT are processed by the Seller is not the date the order was placed, but the date when the payment was received by the Seller in the bank accounts. In the case of orders placed by bank transfer or EFT, the Consumer agrees that the Seller may cancel the order if he / she fails to pay within 1 week.
5-6) If the payment is made by credit card or a similar payment card, after the delivery of the product, the credit card of the consumer is unfairly or unlawfully used by unauthorized persons other than the consumer’s consent. In case of non-payment, the product must be sent to the Seller within 3 days provided that the Consumer has been delivered to it.
Article 6) LIABILITIES OF THE SELLER
6-1) Delivery costs belong to the consumer. If the seller declares on the website that the shoppers will pay the delivery price himself / herself or make free delivery within the campaign, the seller shall be responsible for the delivery costs.
6-2) Delivery; it is made as soon as possible after the stock is available and the price of the goods is transferred to the seller’s account. The seller shall deliver within 30 (thirty) days from the order of the goods / services, and reserves the right to extend the additional period of ten (ten) days in writing. If the product / service fee is not paid or canceled in the bank records for any reason, the seller is deemed to be freed from the obligation to deliver the goods / services.
6-3) Due to all kinds of problems that the cargo company may encounter during the delivery of the product to the Consumer, the Seller cannot be held responsible for the failure to deliver the ordered product to the Consumer. The Seller shall not be held liable for the delivery of the ordered product by the consignee at the delivery address. If the goods / services subject to the contract are to be delivered to another person / organization from the consumer, the seller cannot be held liable for the person / organization to be delivered will not accept the delivery.
6-4) The Seller may supply the product with the quality and price equal to the Consumer before the expiration of the performance obligation. For various reasons, the production or supply of ordered products may not be possible. If the seller fails to fulfill the contractual obligations by claiming that the fulfillment of the goods or services subject to the order has become impossible, the Seller shall inform the Consumer of the contractual performance obligation before the expiry of the contract. He / she shall return all the documents and the documents under the debt to the Consumer within 10 days. Thus, the seller is deemed to be freed from the obligation to deliver the goods / services.
6-5) The consumer has the right of withdrawal from the contract within 7 (seven) days of the delivery of the product to the person / company at the address specified by him / her. In order to use the right of withdrawal within this period, the Seller must be notified by the contact form, e-mail or telephone on the website www.sultandress.com and the products must not be covered in Article 9- Products that the Right of Withdrawal cannot be used. Seller has the right not to accept returns without notice to him.
6-6) The goods / services which are defective or damaged from the goods / services sold or not from the goods / services sold with the guarantee certificate may be sent to the seller for the necessary repair within the warranty conditions, in which case the delivery expenses shall be borne by the consumer.
6-7) The consumer or third party, together with the product return, is obliged to send the invoice, dispatch, certificate, insurance forms, product box, gift and all other documents and materials, if any, to the Seller in full. VAT and any other legal obligations of the products which are not sent to the original invoice shall not be returned. During the return shipment, the consumer is responsible for all kinds of damages, damages or any other value loss caused by the cargo companies or the consumer and the documents and materials that are shipped with the product and the product returned by the consumer. Within 7 days following the receipt of these documents, the product price shall be returned to the Consumer.
Article 7) OBLIGATIONS OF THE CONSUMER
7-1) The consumer shall examine the goods / services subject to the contract before the delivery; dents, broken, torn packaging etc. damaged and defective goods / services will not take delivery from the cargo company. The delivered goods / services shall be deemed to be undamaged and intact. Careful protection of goods / services after delivery is borne by the Consumer.
7-2) Goods / services should not be used if the right of withdrawal is to be used. Invoice must be returned. If the payment is made by credit card after the delivery of the goods / services, the consumer’s credit card is unfairly or unlawfully used by unauthorized persons in a manner not caused by the consumer’s fault. / service within 3 (three) days. In this case, the delivery costs belong to the Consumer.
7-3) Stamp duty and all other taxes, duties and charges as well as contract expenses for these contracts and EK notifications shall be borne by the Consumer.
Article 8) RIGHT TO CASE
8-1) The consumer may use his right of withdrawal within 7 (seven) days from the delivery of the goods / services subject to the contract to him / her or to the person / organization in the address indicated.
8-2) In order to use the right of withdrawal within the same period, the seller’s customer service must be notified by e-mail or telephone and in accordance with the provisions of article 9 of the goods / service and the work is an integral part of this contract and published on the website www.sultandress.com should be unused.
8-3) In case this right is used, it is obligatory to return the original copy of the cargo delivery report indicating that the product delivered to the third party or the consumer is sent to the seller. Within 7 days of the receipt of these documents, the product price is returned to the Consumer.
8-4) If the original invoice is not sent, VAT and other legal obligations cannot be returned.
8-5) The delivery price of the goods / services returned due to the right of withdrawal shall be borne by the consumer.
Article 9) PRODUCTS THAT THE RIGHT OF CAYMA CANNOT BE USED
9-1) Goods / services which cannot be returned due to quality, rapidly deteriorating and expired goods / services may not use the right of withdrawal to the products which are produced or modified in accordance with the special requests and demands of the consumer or made personal by making changes or additions. For this reason, all products produced in accordance with the consumer’s wishes are included in the products that the right of withdrawal cannot be used.
9-2) Disposable goods / services, goods / services that bear hygienic risks, and in order to use the right of withdrawal in the materials, the goods / services are subject to unopened, intact and unused condition.
Article 10) QUESTIONS
10-1) In all cases considered to be legally nedeniyle force majeure veya, the Seller shall not be obliged to perform any of the obligations specified in this contract late or incomplete or incomplete. Such and such circumstances shall not be deemed to be delay, incomplete or non-performance or default for the Seller, or for any reason under which the Seller shall not be liable for indemnity. The term, force majeure ön means that it cannot prevent natural disasters, riots, wars, strikes, communication problems, infrastructure and internet failures, including power outages and bad weather conditions, but not limited to the reasonable control of the party, but not the appropriate party. will be interpreted as inevitable events.
Article 11) AUTHORIZED COURTS
1-1) In the application of this contract, Consumer Arbitration Committees and Consumer Courts at the location of Consumer or Seller shall be authorized to the value declared by the Ministry of Industry and Trade.